Return Policy
Return Policy
You have the right to return one or more items within 14 days of delivery, without having to provide a reason.
Conditions for making a return:
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The product must be unused, undamaged and returned in its original packaging, complete in all its parts.
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Products showing signs of use, tampering or wear cannot be fully refunded.
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The direct costs of return are borne by the customer, except in the case of defective or incorrect items.
Return procedure:
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Send an email to [insert email] indicating the order number, name, product to return and reason for the request.
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You will receive detailed return instructions and the address to ship the product to.
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Once we receive and verify the item, we will refund you within 7 working days using the same payment method used.
Note: We do not accept packages sent by cash on delivery or without prior notice.